Privacy Policy: How We Handle Your Information

Last updated: October 2026

This Privacy Policy describes how Francistrail Roofing ("we", "us") gathers, uses and shares information when you browse francistrail.living, phone the number shown on the site, or send in a form. It is a general template, not legal advice.

What We Collect

Some details come straight from you. When you fill in a form or phone in, you may give us your name, phone number, email address, location and a short description of your roof problem.

Other details are collected automatically as you use the site. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing reasons.

Why We Use It

We use your information to:

• Match you with an independent roofing provider that serves your area
• Pass your request details to that provider so they can reach out to you
• Answer your questions and messages
• Measure how the website and phone lines are used
• Make the website and our service better
• Meet legal duties and prevent fraud or misuse

Who Gets Your Information

Francistrail Roofing is a referral service. When you ask for help, we share your contact details and request information with one or more independent providers or marketing partners so they can get in touch about your request. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information if the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to see how visitors use the site. You can manage cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete the personal information we hold, or opt out of certain sharing. To make a request, email contact@francistrail.living. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We keep information only as long as we need it for the purposes above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Contact

Have a question about this policy? Email contact@francistrail.living.